NetSuite is an online business application that supports your entire company - offering everything from Customer Relationship Management (CRM) to Enterprise Resource Planning (ERP), to Web capabilities. Additionally, NetSuite enables you to make better, faster decisions through real-time business intelligence.
NetSuite, one system for your entire business
- Overview
- Ecommerce
- CRM+
- Financials
NetSuite Benefits
NetSuite business software gives growing businesses a competitive edge.
Real-time information
Make better decisions by giving each employee real-time reporting and performance dashboards over the web.
One Business Solution
Use one powerful solution that’s quick to deploy, easy to use, and flexible enough to support all your business processes.
No IT Costs!
NetSuite is cloud-based, business management software with a 99.5% uptime guarantee meaning no IT costs for you!
Increase Collaboration
NetSuite provides portals that allow your customers, partners and vendors to collaborate with you over the web.
NetSuite is Integrated
Within a single, powerful application, it combines complete customer-facing CRM and Ecommerce capabilities with back-office Accounting/ERP and self-service portals for partners. As a result, it allows companies to unite fragmented data and automate processes from end to end.
Netsuite Features
Customer Relationship Management
- Sales Force Automation
- Marketing Automation
- Customer Support and Service
- Incentive Management
- Offline Sales Client
- Partner Relationship Management
Financials/ERP
- General Ledger
- Accounts Receivable, Accounts Payable
- Advanced Financials
- Revenue Recognition
- Budgeting
- Multi-currency
- Order Management and Fulfillment
- Time and Billing
- Purchasing Inventory Management
- Drop Shipment/Special Order
- Integrated FedEx® Shipping Functionality
- Integrated UPS OnLine® Shipping Tools
- Standard, Customizable Reports
Ecommerce
- Database Driven Web Site/Store
- Front- and Back-Office Integration
- eBay Integration
- Credit Card Processing, PayPal
- Affiliate Marketing
- Customer Acquisition
- Customer, Partner Self-Service
- Web Site Analytics
Employee Management and Productivity
- Role-based Dashboards
- Group Calendaring and Collaboration
- Employee Records
- Expense Reporting, Purchase Requisitions
- Employee Self-Service
NetSuite Ecommerce
NetSuite Ecommerce provides you with the tools you need to drive growth in your ecommerce channel and streamline and automate your business operations. Whether your customers are consumers or businesses, NetSuite's ecommerce solution gives you everything you need in a single integrated business application so you can reach more potential customers, sell more products, efficiently and accurately fulfill orders, and drive customer satisfaction even across multiple websites, channels and international regions.
Key Benefits
- Scale your business with a single, integrated business application that ties your business together across ecommerce, marketing, order management, inventory and accounting
- Merge your online and brick-and-mortar channels with a single system that manages your entire business in real time
- Deploy websites quickly and easily with NetSuite's powerful site hosting and content management capabilities
- Manage one or more webstores and conduct commerce in different countries, languages , currencies and channels
- Gain a complete real-time view of your website activity, customer shopping activity and more
- Win more customers by building a webstore that gives them a full-featured, intuitive, "Amazon.com-like" experience
- Track the effectiveness of your marketing programs and create automated cross-sell and up-sell recommendations
- Improve customer satisfaction and expedite order processing with NetSuite's extensive order and inventory management capabilities
- Serve your customers better by providing them with complete self-service.
NetSuite CRM+
NetSuite CRM+ software delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM solution. And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance, order management and marketing effectiveness capabilities as standard.
NetSuite CRM+ is the only CRM solution that is completely integrated with the back office—order management, fulfillment and financials—reducing manual entry and risk of error, and accelerating processes. This seamless integration ensures your business is operating on the same customer and transactional data—and gives you real-time visibility into your customer lifecycle—from lead to close to fulfillment.
With NetSuite, you can easily manage the entire customer lifecycle—from suspect to quote, order, service, and repurchase—from anywhere at any time.
Key Benefits
- Drive sales, service and marketing performance with real-time role based-dashboards
- Gain a true 360-degree view of all customer data and customer interactions
- Improve sales performance with accurate sales forecasts, automated commission and upsell management
- Improve collaboration with your partners with joint lead and campaign management
- Streamline order management processes with complete integration across sales and finance
- Improve customer satisfaction with complete case management and customer history
- Redirect marketing budget to higher-ROI campaigns by measuring campaign effectiveness
- Drive sales and service from anywhere with mobile access.
NetSuite Financials
NetSuite Financials provides comprehensive, proven financial/ERP capabilities that integrate with your broader back-office, sales and service processes. NetSuite Financials takes your business beyond traditional accounting software by providing:
Key Benefits
- Comprehensive financials including accounting, budgeting, financial reporting and more
- Get instant visibility into real-time financial and operational performance across your entire company
- Streamline all back-office processes across financial management, revenue management, order management, billing and inventory management
- Improve accountability and compliance with robust, auditable accounting and powerful reporting
- Reduce IT costs and get automatic upgrades with an ERP solution delivered completely in the cloud
- Get secure access to your financials from anywhere—all you need is a web browser or mobile device
- Drives efficient integrated processes from order to cash through to procure to pay.
Next Steps & Resources



